Tata Docomo Launches USSD Based Customer Service Portal
Tata Docomo, the fastest growing telecom operator has come up with yet another innovative offer in the telecom industry with a new USSD based customer service portal for its prepaid cell phone subscribers.
The self-service system makes it possible for Tata Docomo mobile service users to access services and information quickly on their mobile with a few clicks. On entering the code *191# users get a text menu that provides quick and direct access to various operator services like account validity, balance enquiry, last three recharge history, pool balances, service requests.
Dial *191# from your Tata Docomo cell phone and avail the following services:
- Balance inquiry
- Validity
- Service Points
- Last 3 Recharge history
- Status of free usage (Pool Balances)
- Start/Stop Services
- Service Requests
- Customer Preferences
- Daily SMS Count
- Data (Last 5 Data Details)
- Call (Last 5 Call Details)
- Prepaid Bill Request
- Edit & Add Account Details (Email & Alternate Ph. No.)
A Snapshot Of The Portal Launched By Tata Docomo