Nokia Siemens Networks the worlds leading telecommunications services enabler focused on innovation and sustainability, has introduced a unique Facebook application which allows people to manage their fixed and mobile telecom services on their own. The new application harmonizes a unique self-care app designed for cater Smartphone users and a web-based self-care portal to administer fixed and mobile telecom services. Further it allows users to check their call credit, explore to subscribe various services and offers. These new apps from Nokia will provide platform for operators to connect with customers while they use their time online. The Facebook, portal and Smartphone applications are developed on Nokia Siemens Networks’ modular and scalable charge@once unified platform. The platform facilitates an streamlined user management avenue for operators to make special offers, and charging and billing for all types of voice and data services in all networks, irrespective of the connection type prepaid or postpaid scheme.